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Email the Web Manager with questions or feedback about this web site.
Q. Who should I call if I lost my pool card?
A. Email Maureen at email@example.com immediately to report a lost or stolen pool card.
There is a $20 fee to replace a lost or stolen pool card.
Q. I went to the pool at 11:30 PM and my pool card did not work.
A. We’re sorry, the pool hours are 6 AM to 11 PM
Q. My pool card doesn’t work.
A. Email Maureen at firstname.lastname@example.org
Q. I have to swipe my pool card several times to enter or exit the pool area.
A. Do you have your cell phone and pool card together when you swipe your card? There could be a conflict with the radio frequency in your cell phone and your pool card. Try separating your phone from your pool card and see if that works.
Q. My insurance company needs the Association’s insurance information.
A. Call the Association’s insurance agent. Their number can be found at http://aegisinsurance-
Q. How can I get in contact with the Board of Directors?
A. Please use the Contact Us page.
Q. The street light is out, who should I call?
A. Make a note of the closest street address or the pole ID number. Call Duke Energy
Q. I put my trash out at the curb and it wasn’t picked up, who should I call?
A. On occasion, the trash pick up accidentally misses or overlooks a unit. Usually
that can be rectified by calling 727-
Q. Is there a limit to how much trash I put at the curb?
A. Generally, the pick-
Q. I put a mattress out for the trash and PWS didn’t take it. What now?
A. Items, especially big ones like mattresses, furniture, etc. will only be picked up with certainty if the unit owner calls PWS at the number above and makes arrangements for the pick up. The Association only covers the standard pickup. Other items need to be removed at the individual unit owners' expense.
Q. I put my trash out and the vultures tear open the bags and make a huge mess. What can I do?
A. It seems that the vultures have an attraction to white garbage bags. We suggest that you use a trash can with a lid or black garbage bags.
Q. I want to replace my entry door, can I replace it with any door of my choosing?
A. In some cases you will notice that some unit owners have installed entry doors
that are not the same design as the original 6-
The following link is an example of an acceptable door which can be used. Keep
in mind that the door will have to be painted to match the original color scheme
used. The paint specification can be found on the Cloverplace.org website and the
correct paint is available from Sherwin-
In regard to garage doors, the rules about visual similarity also apply. The following link is to a line of garage doors which are of high quality. It's important to remember that garage doors must meet more stringent hurricane requirements than those that were in place when Cloverplace was built so you should make sure you deal with a reputable seller/installer. A building permit will be required. Some garage door manufacturers offer colored doors however they don't match closely enough. Your best bet is to purchase a white door and have it painted to the specification mentioned above. Clopay classic steel door